"Ken was frank with me, not just offering the best brake pads, but also the cheaper ones. He was clear that they weren't as good, and wouldn't last as long, but he understood that times weren't so easy. I was ready to go for the cheaper ones, but my dad rolled in like a knight in shining armor and bailed me out. Even though he had to specially order the ABS cable, I was still able to drive my car out of there the next day.
- Nick P., West Hollywood, CA